Remote IT End-User Support Manager
Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-07-21
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for:
Sangoma
Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, Systems Administrator, IT Business Analyst
Job Description & How to Apply Below
Sangoma, a global leader in business communications, seeks an IT End User Support Manager to lead the global End User Services team and drive excellence across IT support functions. You will scale operations, automate processes, and enhance end-user experience while aligning with security and audit requirements.
Responsibilities include managing a global team, incident and SLA governance, and cross-functional collaboration, with a focus on continuous improvement and end-user satisfaction.
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