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Remote Technical Support QA & Policy Reviewer
Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-21
San Antonio, Bexar County, Texas, 78208, USA
Listing for:
AuraOne
Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Technical Support, AI Evaluation, Technical Writer
Job Description & How to Apply Below
Aura One is seeking a Remote Technical Support Specialist contractor to evaluate AI outputs within remote support workflows. You will review model responses against playbooks, policy, and tone, and document the right next steps so the modeling team can improve training.
This role rewards meticulous rubric-based judgment, clear written reasoning identifying the policy applied, and the ability to flag escalations. Remote work is allowed for US‑based contractors with flexible hours.
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