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Remote: Senior ITSM Advisor — Service Delivery & CSI
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-21
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Healthtech Inc
Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
Healthtech Inc. in the United States seeks a Senior Advisor in Service Management to oversee service delivery across managed services, partnering with client stakeholders and delivery teams to ensure compliance with SLAs and ITIL practices.
You will use ITIL v4, ITSM processes, and Service Now to monitor performance, lead governance, drive CSI initiatives, and improve customer experience while reducing risk. This is a remote role with occasional domestic travel (~10%).
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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