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Remote IT Service Desk Analyst — Windows & Support

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: Remote Jobs
Remote/Work from Home position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 55104 - 61992 USD Yearly USD 55104.00 61992.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Analyst — Windows & 365 Support

Universal Logistic Inc. is seeking a Service Desk Analyst to provide first‑level IT support for a remote workforce across the United States.

You will handle incidents via phone, email, and chat, diagnose hardware and software issues, and document resolutions, while maintaining security and SLAs. The role requires strong Windows and Microsoft 365 knowledge, experience with Active Directory/Entra , and effective communication.

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