REMOTE Enterprise SaaS Support Specialist WealthTech
El Paso, El Paso County, Texas, 79901, USA
Listed on 2026-07-21
-
IT/Tech
Technical Support, SaaS Sales, IT Support
REMOTE Enterprise Software Support Specialist - $70-$80k (Wealth Tech)
Permanently 100% Remote
Job Title:
REMOTE Enterprise Software Support Specialist - $70-$80k (Wealth Tech)
Salary: $70k-$80k Base + Benefits, 401k
Requirements:
Enterprise SaaS Customer Service Experience We offer an intuitive web-based CRM for financial advisors. Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales. Our software integrates with leading Fin Tech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees. We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a REMOTE Enterprise Software Support Specialist with experience in the following:
- 4+ years experience in enterprise SaaS customer support/success
- Experience supporting large-scale enterprise software
- Strong understanding of enterprise infrastructure, APIs, cloud services, data migration, security, etc.
- Experience working with software integrations between systems
You will be the first point of contact when our enterprise customers are having issues. This includes things like acting as a technical advisor, leading complex onboarding and/or integrations, product configurations across multiple teams, and troubleshooting/resolving technical issues If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
What You Will Be Doing- Lead complex onboarding and/or integrations
- Assist with product configurations with multiple stakeholders and teams
- Troubleshoot and resolve technical issues
- Conduct tailored trainings and webinars as needed
What You Need for this Position- 4+ years experience in enterprise SaaS customer support/success
- Experience supporting large-scale enterprise software
- Strong understanding of enterprise infrastructure, AOIs, cloud services, data migration, security, etc.
- Experience working with software integrations between systems
- $50k- $70k + Benefits, 401k
- Permanently remote
- Equity
- Vacation/PTO
- Medical
- Dental
- Vision
- Bonus
- 401k
So, if you are a REMOTE Enterprise Software Support Specialist experience, please apply today! Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard For this position you must be currently authorized to work in the United States. We do not sponsor for this position.
Matt Abbasfard is recruiting for this position Email me your resume to apply for this job
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).