Operations Specialist

Application Operations

Join Deutsche Bank's Application Operations team in Spain, supporting business-critical applications in a regulated banking environment. The role focuses on ensuring stable, secure and efficient day-to-day application operations while collaborating closely with technology and business teams.

Responsibilities

• Provide Level 2 application technical support to ensure availability, stability and performance of critical systems.
• Operate and support applications across Mainframe environments.
• Monitor applications using observability tools and proactively identify, troubleshoot and resolve incidents and recurring issues.
• Support change, release and incident management processes in line with internal controls and regulatory requirements.
• Take ownership of specific application areas or processes and contribute to continuous improvement initiatives.

Skills

• Hands-on experience in application operations, systems administration or production support in complex technical environments.
• Have a deep background on mainframe systems including CICS, JCL, COBOL and DB2.
• Have experience working with OPC, EDITRAN, Omegamon and other IBM tools.
• Demonstrable experience in working with zOS IBM environment.
• Proficient in English for written and spoken business communication, with Spanish for local collaboration.

Well-being & Benefits

• Emotionally and mentally balanced:
  We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Benefit from initiatives such as counseling and support in difficult life situations and a culture where you can openly speak about mental health.
• Physically thriving:
  We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, discount in gyms, annual medical check up's, standing desks...
• Socially connected:
  We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Benefits vary from different types of paid and unpaid leave, hybrid model of remote working (for some positions …)
• Financially secure:
  We support you to meet personal financial goals during your active career and for the future. Benefit from meal allowance, pension contribution plans, banking services for employees, flex compensation program...

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.