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Remote Technical Product Support Specialist - EdTech
Remote / Online - Candidates ideally in
Grand Prairie, Dallas County, Texas, 78217, USA
Listed on 2026-07-21
Grand Prairie, Dallas County, Texas, 78217, USA
Listing for:
Securly
Full Time, Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Securly is seeking a Technical Product Support Specialist to provide frontline support for K-12 schools using our platform. In this role, you will support both technical and non-technical users primarily via phone, chat, and email.
Key responsibilities include troubleshooting issues, ensuring customer satisfaction, and managing support tickets effectively. Competitive hourly pay ranges from $24 to $26.44, along with comprehensive benefits. This is a full-time remote position for candidates authorized to work in the U.S.
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