Systems Administrator

en Vista is stronger than ever—focused, energized, and ready to lead the future of supply chain and enterprise consulting. As the premier provider of supply chain technology and strategy services, material handling automation and robotics, Microsoft solutions, and IT managed services, we bring more than 20 years of unmatched domain expertise to thousands of leading brands. We don’t just solve problems, we help our clients transform the way they work, grow, and compete.

As a Systems Administrator at en Vista, you will play a critical role in ensuring the smooth operation of clients' IT environments, supporting Microsoft Modern Workplace technologies, and helping clients leverage cloud-based solutions, collaboration tools, and other productivity technologies. You will be responsible for deploying, maintaining, and troubleshooting a variety of systems and services used in Modern Workplaces, from user devices to cloud applications, ensuring optimal performance and security for end users.

This is more than just an IT role, it’s an opportunity to be a thought leader and change-maker at a pivotal time in en Vista’s journey. We are investing in our people, systems, and future, and we’re looking for bold innovators who want to build with us.

Our associates are at the forefront of commerce, supply chain, and technology—developing smart, sustainable solutions that improve profitability and positively impact the world. We support our people with comprehensive onboarding and training, award and recognition programs, volunteer and affinity groups, and a strong mentoring culture. We’re committed to growing top talent—and giving them the tools to thrive.

• End-User Support:
  Provide technical support to en Vista’s clients, ensuring a high level of customer satisfaction by resolving IT issues related to end user support. This includes troubleshooting hardware, software, and connectivity issues.
• Device Management:
  Configure, deploy, and manage devices (laptops, desktops, mobile devices) using tools like Microsoft Intune, Autopilot, SOTI or similar device management platforms.
• Cloud & Collaboration Tools:
  Support cloud-based applications such as Microsoft 365 and other SaaS tools. Help clients with setting up and managing collaboration tools (Teams, SharePoint, One Drive, etc.).
• Remote Desktop & Virtualization Support:
  Assist en Vista’s clients in deploying and maintaining virtual desktop infrastructure (VDI) solutions and remote desktop services, ensuring seamless work-from-anywhere experiences.
• User Onboarding & Offboarding:
  Ensure smooth onboarding and offboarding processes for users, including provisioning and de-provisioning access to systems, applications, and data.
• Security & Compliance:
  Assist in ensuring all systems and devices are compliant with security policies, including implementing multi-factor authentication (MFA), endpoint protection, and patch management solutions.
• Incident & Problem Management:
  Act as the first line of support for incidents and service requests. Log and track issues via the en Vista ticketing system and escalate when necessary.
• System Monitoring & Maintenance:
  Monitor the health of client systems, including cloud services, collaboration tools, and endpoints. Perform routine maintenance tasks such as patching and updates.
• Documentation & Reporting:
  Maintain accurate records of all technical support requests, resolutions, and system configurations and continually update within ITGlue.
• Continuous Improvement:
  Stay up to date with industry trends and emerging technologies related to Modern Workplace and recommend improvements to optimize client environments.

• Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent work experience
• 3-5 years of hands‑on experience in IT support, preferably in a managed services or MSP environment.
• Familiarity with Microsoft’s Modern Workplace technologies and solutions (e.g., Microsoft 365, Intune, Teams, Azure AD, VDI, etc.).
• Experience with desktop and mobile device management solutions.
• Knowledge of cloud platforms and SaaS‑based tools.
• Microsoft Certified:
  Modern Desktop…