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Remote Tech Support Specialist

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Kala Talent
Full Time, Remote/Work from Home position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 46000 - 73000 USD Yearly USD 46000.00 73000.00 YEAR
Job Description & How to Apply Below
Position: Remote Home Tech Support Specialist

Kala Talent is hiring a Technology Specialist to diagnose and resolve home technology issues remotely for US homeowners. The role emphasizes phone-based support, empathy, and clear guidance, with shifts between 7:00 AM–10:00 PM EST and full-time hours.

You will join a US-focused client network, work remotely from LATAM, and receive a Mac Book plus onboarding and training. Ideal candidates have 2+ years of troubleshooting home tech, strong English (C2) and prior US customer support experience,

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