Online Merchandising Manager — D2C E-Commerce

Online Merchandising Manager — D2C E-Commerce

The Online Merchandising Manager owns day-to-day merchandising, onsite experience, and commercial performance for  (US), , and Philips employee store while also shaping the future direction of Philips' D2C channel. This role blends hands-on execution with strategic leadership—optimizing conversion, driving campaign activation, improving operational excellence, and contributing to Philips' long-term agentic commerce and generative search readiness.

The ideal candidate brings digital commerce experience, thrives in a fast-moving environment, and is equally comfortable managing product setup as they are proposing the next evolution of Philips' D2C ecosystem.

Your role:

• Own merchandising execution for  (US), , and Philips employee store, ensuring accurate product setup, pricing, categorization, and content quality. Optimize onsite conversion levers (landing pages, product walls, PDPs, onsite search) while maintaining product accuracy across Hybris, Omnia, and PPL.
• Partner with demand planning to support forecasting inputs and inventory alignment, ensuring demand and supply are accurately reflected onsite. Collaborate cross-functionally to align on priorities and calendar of events, and conduct competitive reviews to translate insights into actionable improvements.
• Execute onsite activation for brand, category, and promotional campaigns by translating marketing plans into merchandising setups, offers, and product placement. Manage pre-launch setup, QA, and post-launch monitoring to ensure accurate, on-time execution across touchpoints.
• Monitor site health, identify bugs, and coordinate fixes with Digital Solutions (DS), IT, and platform teams while troubleshooting issues in Hybris and Omnia and managing the IT ticketing system. Support testing and rollout of new features, enhancements, and platform updates to maintain site quality and operational performance.
• Support execution of emerging marketplace channels (e.g., Tik Tok Shop), adapting product content and listings to platform-specific requirements and ensuring cross-functional adherence. Contribute to agentic commerce and generative search readiness (feed quality, structured data, GEO), while leveraging analytics, A/B testing, and reporting to drive merchandising performance, forecasting accuracy, and continuous improvement.

You're the right fit if:

• You've acquired 4+ years of experience in direct-to-consumer ecommerce, online merchandising, or digital operations, operating as an individual contributor in a fast-paced environment.
• Your skills include hands-on experience with ecommerce platforms (Hybris, Omnia, or similar), strong data analysis capabilities with the ability to translate data into action. Experience with marketplace platforms (Amazon, Tik Tok Shop) and familiarity with agentic commerce, generative engine optimization (GEO), structured data optimization, digital shelf management and product syndication preferred.
• You have a Bachelor's degree in Marketing, Digital Commerce, Business, or a related field.
• You're a solution-oriented, collaborative team player who excels in regional and global environments, with strong communication skills and the ability to adapt to emerging technologies and evolving ecommerce channels.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

This is an office role.

About Philips

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Philips Transparency Details

The pay range for this position in Stamford, CT is $110,000 to $174,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and…