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Remote Service Desk Supervisor
Remote / Online - Candidates ideally in
Wheeling, Ohio County, West Virginia, 26003, USA
Listed on 2026-07-22
Wheeling, Ohio County, West Virginia, 26003, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
GovCIO is seeking a Service Desk Supervisor to lead the OCCHD Help Desk, guiding Tier I–III support for Veterans and VA Providers. The role emphasizes SLA adherence, performance coaching, and process improvement in a remote-work setting across the United States.
You will manage schedules, monitor incidents, and collaborate with stakeholders to deliver high-quality IT support while ensuring compliance and strong customer focus.
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