Remote IT Help Desk Supervisor
Remote / Online - Candidates ideally in
North Las Vegas, Clark County, Nevada, 89030, USA
Listed on 2026-07-22
North Las Vegas, Clark County, Nevada, 89030, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
GovCIO is seeking a remote Service Desk Supervisor to lead the OCCHD Help Desk, overseeing Tier I–III support and onboarding, troubleshooting, and training for video telehealth platforms. This role focuses on operational excellence, SLA compliance, and continuous improvement while collaborating with stakeholders across the VA ecosystem.
The position requires a Bachelor’s degree in a related field and 4–8 years of technical service desk experience, plus prior supervisory experience in a customer
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