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Remote IT Support and Software Implementation Specialist
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-22
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Toolbox OTT
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Toolbox OTT is seeking an IT helpdesk specialist to provide first-line support for customers with information technology issues, including remote software implementations and follow-up support by phone, email, and web.
You will document activities, track KPIs, and stay current with Toolbox products. Strong bilingual communication in Spanish and English is essential, along with familiarity with APIs, Swagger, and video streaming concepts.
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