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Remote Service Desk Supervisor: Lead & Elevate
Remote / Online - Candidates ideally in
Burlington, Chittenden County, Vermont, 05401, USA
Listed on 2026-07-22
Burlington, Chittenden County, Vermont, 05401, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
GovCIO is seeking a Service Desk Supervisor to lead the OCCHD Help Desk, overseeing Tier I–III support for Veterans and VA Providers. The role drives operational excellence, SLA adherence, and continuous improvement in a remote-first setting across the United States.
The ideal candidate has 4–8 years in technical service desks, prior supervisory experience, and strong communication and collaboration skills to work with internal stakeholders and end users.
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