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Remote Service Desk Supervisor
Remote / Online - Candidates ideally in
Tulsa, Tulsa County, Oklahoma, 74131, USA
Listed on 2026-07-22
Tulsa, Tulsa County, Oklahoma, 74131, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support, IT Support
Job Description & How to Apply Below
GovCIO is seeking a Service Desk Supervisor to lead the OCCHD Help Desk, overseeing Tier I–III support, onboarding, troubleshooting, and mobile app training for video telehealth platforms. The role emphasizes operational excellence, SLA compliance, and staff development in a remote-first environment across the United States.
The candidate should have strong technical support leadership, collaboration skills with stakeholders, and experience with monitoring metrics like CSAT and response times.
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