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Remote Service Desk Supervisor; Tier I-III
Remote / Online - Candidates ideally in
Pawtucket, Providence County, Rhode Island, 02860, USA
Listed on 2026-07-22
Pawtucket, Providence County, Rhode Island, 02860, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
GovCIO is seeking a Service Desk Supervisor to lead the Office of Connected Care Help Desk (OCCHD), guiding Tier I–III support, onboarding, troubleshooting, and mobile training for video telehealth platforms.
The role emphasizes operational excellence, SLA compliance, and team development while fostering accountability in a remote-first environment across the United States; onsite once weekly if local may be needed.
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