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Remote Service Desk Supervisor - Lead & Elevate IT Support
Remote / Online - Candidates ideally in
Fremont, Alameda County, California, 94536, USA
Listed on 2026-07-22
Fremont, Alameda County, California, 94536, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
GovCIO is seeking a Service Desk Supervisor to lead a multi‑tier support team delivering high‑quality IT help desk services to Veterans and VA providers. This remote‑first role oversees incident management, training, and performance metrics while collaborating with stakeholders across the organization.
The ideal candidate has 4–8 years in technical service desk roles with supervisory experience, strong communication, and a solid understanding of privacy and VA IT compliance.
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