Remote Operations Manager - AI-Driven Service Activations
Remote / Online - Candidates ideally in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-07-22
Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Lumen is seeking a Manager, Operations to lead a customer-facing Tier 2 technical support team responsible for activations and post-activation issues across the NaaS portfolio. The role balances operational execution, team development, and customer experience to drive efficient activations and timely resolutions.
The position emphasizes cross-functional collaboration with Service Delivery, Engineering, IT, and Automation, and requires leadership in AI, automation, and emerging technologies to
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