Remote Operations Manager, AI-Driven Activation
Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-07-22
Des Moines, Polk County, Iowa, 50319, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Lumen is hiring for an Operations Manager who will lead a customer-facing Tier 2 technical support team, driving activation and post-activation resolutions across our NaaS portfolio. You’ll balance operational execution, team development, and customer experience to deliver timely outcomes.
The role requires strong leadership, collaboration with IT, Engineering and Automation, and a proven ability to use AI and automation to improve efficiency and reduce manual effort.
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