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Tech Support Engineer — Remote Routing

Remote / Online - Candidates ideally in
New York, USA
Listing for: Hack The Box LTD
Part Time, Remote/Work from Home position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Tech Support Engineer — Remote, Flexible Hours, Routing

Hack The Box LTD is seeking a Customer Support professional to handle user inquiries across HTB platforms. You will reproduce issues, triage with internal teams, and keep users informed with real-time updates via Intercom and Discord where needed.

The role requires strong English communication, web troubleshooting skills, and experience with scripting. You will work remotely across time zones with flexible hours and access to HTB lab resources.

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