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Deskside IT Technician - End-User Support & Remote

Remote / Online - Candidates ideally in
Addison, Dallas County, Texas, 75001, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 63000 - 70000 USD Yearly USD 63000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Deskside IT Technician - End-User Support & Remote Help

Cognizant in Addison, TX is seeking a Deskside technician to manage end-user computing and provide hands-on technical support across Windows and macOS devices. You will monitor end-user environments with Nexthink, assist users, and collaborate with IT teams to keep the Service Now platform current and efficient.

The role requires 6–8 years of experience in desktop support, strong networking skills, and proficiency with AD, Intune/SCCM, and ticketing tools.

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