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Remote Global Technical Support Manager

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Twilio
Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Twilio is seeking a Manager, Technical Support to lead one of its Global Customer Support teams. This role involves executing operational strategies, managing a team of Customer Support Team Leads, and enhancing customer satisfaction and team performance. The ideal candidate has a strong customer-facing technical support background, excellent leadership skills, and a passion for optimizing processes.

The position supports Twilio's growth and development initiatives, ensuring efficient operations and fostering team engagement. Join Twilio to help shape the future of communications!

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