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Remote Service Desk Supervisor — Lead -Impact Support Team
Remote / Online - Candidates ideally in
Augusta, Richmond County, Georgia, 30917, USA
Listed on 2026-07-23
Augusta, Richmond County, Georgia, 30917, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support, IT Support
Job Description & How to Apply Below
GovCIO is seeking a Service Desk Supervisor to lead the OCCHD Help Desk, overseeing Tier I–III support, onboarding, troubleshooting, and mobile app training for video telehealth platforms. The role emphasizes operational excellence, SLA compliance, and a culture of accountability.
This remote‑first position is fully US‑based; occasional onsite attendance may be required for engagement and alignment with leadership initiatives. Strong leadership and collaboration are essential.
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