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Remote Service Desk Leader Veteran

Remote / Online - Candidates ideally in
Box Elder, Pennington County, South Dakota, 57719, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 67968 - 83072 USD Yearly USD 67968.00 83072.00 YEAR
Job Description & How to Apply Below
Position: Remote Service Desk Leader for Veteran Support

GovCIO is seeking a Service Desk Supervisor to lead the OCCHD Help Desk and oversee Tier I–III support for Veterans and VA Providers. This remote-first role requires coordinating staffing, training, and process improvements to deliver reliable service.

The ideal candidate will have 4–8 years of technical service desk experience and prior supervisory experience, with strong communication and project-management skills. Must be US-based and able to obtain security clearance.

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