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Remote Service Desk Lead – SLA-Driven Supervisor
Remote / Online - Candidates ideally in
Freeport, Nassau County, New York, 11520, USA
Listed on 2026-07-23
Freeport, Nassau County, New York, 11520, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
Systems Administrator
Job Description & How to Apply Below
GovCIO is seeking a Service Desk Supervisor to lead the OCCHD Help Desk, overseeing Tier I-III support and on-boarding, with a focus on SLA compliance and continuous improvement.
The role requires strong leadership, IT background, and collaboration with internal and external stakeholders. This is a remote-first position within the United States, with occasional on-site support as needed.
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