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Senior Technical Support Lead - Field & Remote Automation
Remote / Online - Candidates ideally in
Addison, DuPage County, Illinois, 60114, USA
Listed on 2026-07-23
Addison, DuPage County, Illinois, 60114, USA
Listing for:
HSG Laser US
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
HSG Laser US is seeking a Technical Customer Support Lead to serve as the primary contact for customers needing technical assistance with HSG equipment and automation systems. You will troubleshoot remotely, coordinate service activities, and route issues to internal experts to ensure timely resolutions.
Working with the Service Manager, Field Service Engineers, Products, Parts, and Sales, you will build a scalable after-sales support function, maintain accurate records, and continuously improve
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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