SR IT Business Analyst

Senior IT Business Analyst

The Senior IT Business Analyst plays a critical role in driving business transformation and continuous improvement through analysis of processes and systems. This individual partners with stakeholders to understand business needs, identify gaps, and support the delivery of innovative, scalable solutions for complex initiatives. Leveraging broad expertise in systems and business operations, the analyst ensures alignment between technology solutions and business objectives.

• An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service.
• Annual company performance bonus in addition to base salary
• Flexibility to work from home 2 days per week
• Defined career paths so you’ll always know what’s next and what steps can get where you want to go
• Professional development opportunities including tuition reimbursement and unlimited free access to Linked In Learning courses
• A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
• Onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
• Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner

• Lead end-to-end requirements management—from discovery through validation—ensuring traceability throughout the project lifecycle.
• Collaborate with development teams to translate business needs into comprehensive technical solutions, partnering closely with solution architects.
• Design and execute test plans, support user acceptance testing, and ensure solution quality.
• Work closely with Project Manager to develop the requirements phase plan and management approach.
• Build strong relationships with product owners and business subject matter experts to elicit business requirements and translate business requirements into functional requirements as an input into solution design.
• Work cross-functionally with architects, developers, and testers to assess system capabilities and deliver solutions to internal and external stakeholders.
• Identify and mitigate operational and technical risks within the business.
• Apply lean methodologies to evaluate and improve business processes, eliminating inefficiencies and waste.
• Support change management efforts by collaborating with teams affected by process improvements.
• Advocate and promote continuous improvement and lean thinking throughout the organization.
• Support the development and implementation of creative, cross-functional solutions that enhance business performance.
• Partner with project manager and business owners to develop a business case including return on investment, soft benefits, and any regulatory issues.
• Assist project managers in identifying and resolving scope & schedule challenges.
• Lead impact analysis for change requests, assessing implications on timelines, budgets, resources, and scope.
• Identify key sources of requirements, interfaces, and interdependent processes across business units.
• Create or update process documentation, workflows (process maps), knowledge articles, and self-service support materials.
• Navigate ambiguous requirements to support the development of clear, actionable solutions.
• Facilitate process modeling workshops to define use cases and explore automation opportunities.
• Support the design and delivery of training programs to support system implementations and business adoption.
• Consistently models the Company Values and Expected Behaviors
• Other duties as assigned

• Bachelor’s degree in Information Technology, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in a business ana