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Remote Genesys Cloud Solutions Architect & SME
Remote / Online - Candidates ideally in
Oakton, Fairfax County, Virginia, 22124, USA
Listed on 2026-07-23
Oakton, Fairfax County, Virginia, 22124, USA
Listing for:
GDH
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
Systems Engineer
Job Description & How to Apply Below
GDH is seeking a Subject Matter Expert (Tier IV) to design, configure, and maintain an Audiocare solution within the Genesys Cloud CX environment. The role provides technical leadership for platform architecture, integrations, and performance optimization to ensure secure, scalable enterprise capabilities.
You will collaborate across teams, guide engineering and admin staff, and drive improvements through analytics, API integrations, and security enhancements such as SSO and RBAC.
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