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Remote IT Endpoint Support Specialist II

Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: New York State Thruway Authority
Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 64427 - 101409 USD Yearly USD 64427.00 101409.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

New York State Thruway Authority seeks an IT support specialist to manage and troubleshoot customer endpoint devices including desktops, laptops, tablets, and mobile devices. You will handle hardware, OS, software, and network issues, logging interactions in a ticketing system and assisting end users with technical needs.

The role supports installation and maintenance of enterprise-level systems for customer interactions, device inventory, and asset lifecycle.

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