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Remote IT Help Desk Analyst — Customer-First
Remote / Online - Candidates ideally in
Macon, Bibb County, Georgia, 31297, USA
Listed on 2026-07-23
Macon, Bibb County, Georgia, 31297, USA
Listing for:
Atrium Health
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Atrium Health is seeking a Service Desk professional in Macon, GA. The role focuses on delivering excellent customer service, initial troubleshooting of LAN/WAN software, hardware, printers, and applications, and accurate documentation in the service management system.
You will gather details from users, offer solutions, escalate complex issues, and strive to meet KPI targets while supporting a 24x7 environment with a 40-hour work week.
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