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Remote SaaS Payroll Support Specialist
Remote / Online - Candidates ideally in
Bloomington, Hennepin County, Minnesota, USA
Listed on 2026-07-23
Bloomington, Hennepin County, Minnesota, USA
Listing for:
Points North
Remote/Work from Home
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Points North is seeking a Client Support Specialist to join our front-line support team, helping clients navigate payroll and compliance reporting. You will investigate data changes in client systems and assist with pre-payroll and certified payroll reporting issues.
You will communicate with clients via phone, email, and Teams, troubleshoot our SaaS products, and collaborate with SMEs to resolve issues while documenting each ticket and contributing to ongoing process improvements.
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