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Remote IT Service Desk Specialist — Customer-Focused

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: Kidwell
Remote/Work from Home position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Specialist — Customer-Focused Support

Kidwell is seeking an IT Service Desk Support Specialist to support our technical staff and clients in a fast-paced environment that blends remote and on-site assistance. You will be the first line of defense for incident management, delivering excellent customer service and ownership of issues from triage to resolution.

The role requires strong PC hardware/software knowledge, Windows expertise, and the ability to work independently or as part of a team.

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