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Remote Service Desk Supervisor: Lead SLA‑Driven
Remote / Online - Candidates ideally in
Roswell, Chaves County, New Mexico, 88201, USA
Listed on 2026-07-24
Roswell, Chaves County, New Mexico, 88201, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
GovCIO seeks a Service Desk Supervisor to lead a multi-tier support team delivering high-quality remote IT support for Veterans and VA Providers. You will drive SLA compliance, coach staff, and collaborate with stakeholders to improve service delivery.
This remote-first role requires strong leadership, experience in technical support, and the ability to coordinate with internal and external partners. Onsite once per week may be required.
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