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Remote Service Desk Supervisor — Lead IT Support Team
Job Description & How to Apply Below
GovCIO seeks a Service Desk Supervisor for the Office of Connected Care Help Desk to lead Tier I–III support, onboarding, and mobile app training for video telehealth platforms. This remote-first role serves Veterans and VA Providers across the United States.
You will drive operational excellence, monitor metrics, coach staff, assist in hiring, and coordinate cross‑functional improvements, with occasional on-site presence if local.
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