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Remote Service Desk Supervisor - Lead & Elevate
Remote / Online - Candidates ideally in
New Town, Mountrail County, North Dakota, 58763, USA
Listed on 2026-07-24
New Town, Mountrail County, North Dakota, 58763, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Location: New Town
GovCIO is seeking a Service Desk Supervisor to lead the OCCHD Help Desk, overseeing Tier I–III support, onboarding, troubleshooting, and mobile app training for video telehealth platforms.
The role drives operational excellence, SLA adherence, and continuous improvement while collaborating with internal stakeholders and external partners. This remote‑first position may require onsite presence one day per week if local.
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