Senior Remote IT Support Desk Specialist
Remote / Online - Candidates ideally in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-07-24
Augusta, Richmond County, Georgia, 30910, USA
Listing for:
Unisys
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Unisys is hiring a Sr Service Desk Agent in the USA (GA). This role focuses on 2nd level telephone support for software, hardware, and network issues, with strict adherence to SLA and timely ticket updates.
You will document troubleshooting steps, keep customers informed, and escalate for on-site support when needed. Ideal candidates have an Associate's degree or equivalent, 5+ years in IT service delivery, and experience with MS Office, MS Exchange, and Windows networks.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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