Endpoint Engineering Lead, Digital Workplace Services, Remote

Lead Endpoint Engineer – Digital Workplace Services

The Lead Endpoint Engineer (Workplace Service Delivery Lead Org) serves as a senior technical authority responsible for driving Raytheon’s endpoint technology strategy in close partnership with RTX’s enterprise Endpoint Technology teams. The role oversees the definition of requirements, evaluates and approves technical solutions and changes, manages user acceptance testing, and coordinates end‑user change management across the organization. As Raytheon’s designated voting representative on Enterprise review boards, the Lead Endpoint Engineer must possess deep expertise in endpoint technologies, including PC hardware standards, Microsoft platforms, security and cyber tooling, privilege management solutions, and critical client applications.

The role requires regular collaboration with Digital service delivery leaders, cross‑functional engineering partners, senior leadership, and external vendors to ensure Raytheon’s endpoint ecosystem remains secure, reliable, and aligned with enterprise standards.

• Partner with Raytheon functional partners and Enterprise Services teams to identify, prioritize, and execute endpoint updates and initiatives effectively.
• Serve as the primary advocate for end‑users, ensuring that endpoint technologies are meeting their needs and performance expectations.
• Represent Raytheon during Enterprise governance boards, voicing Raytheon’s needs and approving changes at the Enterprise level.
• Establish and manage Raytheon’s User Acceptance Test community, ensuring changes are tested thoroughly before rolling out to the general community.
• Act as a technical evaluator and escalation point for users experiencing performance issues with their endpoint assets, ensuring prompt resolution.
• Ensure that all endpoint solutions and processes adhere to RTX’s compliance standards, including security, data protection, and regulatory requirements.

• Typically require a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an advanced Degree in a related field and minimum 7 years’ experience.
• Experience with Windows OS; endpoint management software including Intune and SCCM; endpoint security and response tools including Microsoft Defender; patch and update management; and software packaging and deployment.
• Experience evaluating hardware performance and identifying issues for correction.
• Experience in IT service delivery, particularly in endpoint management, digital workplace services, or end‑user support.
• U.S. citizenship required.

• Familiarity with Raytheon’s Engineering and Operations areas, especially with the groups responsible for managing critical endpoint environments.
• Strong stakeholder management, alignment of cross‑functional groups, and troubleshooting/root cause analysis skills.

• Salary range: $132,400 - $251,600 USD.
• Health, dental, vision, life insurance, short‑term disability, long‑term disability.
• 401(k) match, flexible spending accounts.
• Flexible work schedules, employee assistance program, Employee Scholar Program, parental leave.
• Paid time off and holidays.
• Annual short‑term and/or long‑term incentive compensation programs may apply.

• Remote position. Employees must reside in one of the 50 U.S. states (excluding U.S. territories).
• May be required to travel to the site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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