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Senior Tech Support: Security Systems & Remote Diagnostics

Remote / Online - Candidates ideally in
Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listing for: RadNet, Inc.
Remote/Work from Home position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 52000 - 72000 USD Yearly USD 52000.00 72000.00 YEAR
Job Description & How to Apply Below

Acadian Companies is seeking a Technical Support Representative II to provide advanced remote tech support for integrated security systems, including intrusion, access control, and CCTV. You will escalate complex issues, coordinate with field technicians, and maintain thorough documentation.

The role emphasizes customer satisfaction, cross-functional collaboration with manufacturers and internal teams, and continuous training to stay current with products and security technologies.

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Position Requirements
10+ Years work experience
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