Principal AI Solutions Architect, Customer Success; Remote
Remote / Online - Candidates ideally in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-07-25
Greensboro, Guilford County, North Carolina, 27497, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations
Job Description & How to Apply Below
Genesys is seeking a Principal AI Solutions Architect, Customer Success to lead AI-powered customer experience transformation for large enterprises. You will partner with C‑suite executives, shape AI strategy, and architect scalable, secure solutions across multi-cloud environments.
Responsibilities include guiding enterprise AI programs, designing reference architectures, and driving value realization through governance, analytics, and automation.
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