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Business Analyst - Help Desk & Data Ops; Remote
Remote / Online - Candidates ideally in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-07-25
Jackson, Hinds County, Mississippi, 39200, USA
Listing for:
Da Vinci Software
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Business Analyst, HelpDesk/Support
Job Description & How to Apply Below
Da Vinci Software is seeking a Business Analyst to act as the primary user contact for help-desk issues and to diagnose system problems affecting benefits processing. You will document incidents and coordinate data logs to support the Success data conversion project in DHS contexts.
The role requires transitioning from an onsite start in Jackson, MS to remote work after initial training, with strong communication skills and a track record in IT problem-solving and stakeholder collaboration.
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