Digital Marketing Onboarding Specialist

Digital Marketing Onboarding Specialist

Location:

Vivache Paymint LLC – Newburgh, IN 47630
Salary: $55,000 – $65,000 per year
Shift: Day

VIV is a leading B2B SaaS company specializing in providing innovative digital marketing solutions that help businesses enhance their online presence and drive growth. We pride ourselves on delivering exceptional service and customized strategies to meet the unique needs of our clients. Our partnership with Evolv allows us to offer cutting‑edge technology and insights, ensuring our clients stay ahead in the competitive digital landscape.

• Guide new clients through the onboarding process, ensuring they understand the full range of VIV's digital marketing services and how to utilize them effectively.
• Assist clients in setting up their accounts, including configuring their dashboards, integrating their existing tools, and customizing their settings.
• Provide comprehensive training sessions and ongoing support to clients, addressing any questions or concerns they may have about our services and platforms.
• Collaborate with clients to develop tailored digital marketing strategies that align with their business goals and objectives.
• Track and analyze client performance data to ensure the effectiveness of their digital marketing campaigns and suggest improvements where necessary.
• Gather client feedback and work with internal teams to enhance our services and improve the onboarding experience.
• Maintain detailed records of client interactions, onboarding progress, and any issues encountered to ensure seamless communication and support.
• Stay up-to-date with the latest digital marketing trends and best practices to provide clients with the most current and effective strategies.

• Competitive salary that reflects your skills and experience.
• Comprehensive health, dental, and vision insurance to support you and your family’s well-being.
• Access to a 401(k) plan with company matching to help secure your financial future.
• Generous PTO policy, including holidays, to ensure you have time to recharge.
• Opportunities for continuous learning, development, and career advancement within a growing company.
• Be a part of a collaborative and supportive team that values innovation and creativity.
• Options for hybrid or remote work to support work‑life balance.

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in digital marketing, client onboarding, or customer service.
• Strong understanding of digital marketing concepts, including SEO, PPC, social media, and content marketing.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Proficiency in digital marketing tools and platforms.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• High attention to detail and strong organizational skills.

Join VIV and be a part of a forward-thinking team that is dedicated to driving digital success for businesses. If you are passionate about digital marketing and enjoy helping clients achieve their goals, we want to hear from you!