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Remote IT Helpdesk Associate – Fast

Remote / Online - Candidates ideally in
Nantucket, Nantucket County, Massachusetts, 02584, USA
Listing for: Nantucket Family Counseling
Remote/Work from Home position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27552 - 35817 USD Yearly USD 27552.00 35817.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Helpdesk Associate – Fast, Friendly Support

Nantucket Family Counseling is seeking a motivated Helpdesk Assistant to join our IT team on Nantucket. You will be the first point of contact for technical issues, providing fast support via phone, email, and live chat, and you will resolve basic hardware, software, and networking problems while maintaining high customer satisfaction.

The role requires 1 year in IT support or helpdesk, with proficiency in Windows 10/11, macOS, Microsoft 365, and Google Workspace.

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Position Requirements
10+ Years work experience
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