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Remote LATAM Technical Support Engineer; FinTech

Remote / Online - Candidates ideally in
Peru, La Salle County, Illinois, 61354, USA
Listing for: Reap
Remote/Work from Home position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 80000 USD Yearly USD 50000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote LATAM Technical Support Engineer (FinTech)

Reap, a leading global payment technology provider, seeks a LATAM-based technical support engineer for L2/L3 client-facing roles. You will triage, investigate, and resolve complex issues across product lines, engaging with engineering to drive root-cause fixes and client satisfaction.

The role requires fluency in Spanish and comfort with LATAM shifts, including weekend rotations. You will work with New Relic, Datadog, and AI tools to streamline investigations and build strong client partnerships.

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