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Senior Remote Technical Support Specialist
Remote / Online - Candidates ideally in
Blacksburg, Montgomery County, Virginia, 24060, USA
Listed on 2026-07-26
Blacksburg, Montgomery County, Virginia, 24060, USA
Listing for:
Neumo Holdings LLC
Full Time, Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Neumo Holdings LLC is seeking a Principal Customer Support Specialist for a remote, full-time role. You will provide strategic, expert-level technical support for Neumo Core and Applications, diagnosing complex issues and mentoring junior staff.
Occasional on-site visits may be required, with collaboration across engineering, QA, and product teams to deliver outstanding customer satisfaction. The ideal candidate has 7+ years in SaaS support, strong leadership, and experience with Zendesk,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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