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Advanced Services Lead - Complex Tech & Escalations; Remote
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-07-26
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Philips International
Remote/Work from Home
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Philips is seeking a Senior Manager, Advanced Services to lead a high-performing team delivering critical technical and clinical support for our imaging customers. You will drive escalation management, technical leadership, and structured recovery during major incidents.
You will coach specialists across infrastructure, databases, networks, and applications, partner with Service Desk, Engineering, R&D, and Delivery, and own continuous service improvement with runbooks and knowledge management.
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