Technical Product Manager - Salon Technology
Rochester, Olmsted County, Minnesota, 55905, USA
Listed on 2026-07-26
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IT/Tech
Product Designer, IT Project Manager, IT Business Analyst
Salary Range: $115,000 To $135,000 Annually
Great Clips is all about making things great – whether by making someone look their best through a great haircut or by building great products that deliver superior experiences to users. Technical Product Managers are the masterminds that lead the vision, innovation and execution of digital product solutions that deliver greatness.
Your Mission
As a Technical Product Manager of the salon point of sale software solution, you will take on the challenge of leading product development efforts to create digital solutions that support salon operations, brand delivery, and provide value to franchisees and their salon staff. These challenges, paired with your personalized development plan, will you’re your technical leadership skillsets and allow you to continue leveling up your product development mastery.
On your journey, you will face challenges such as:
- Driving product visions and strategies that align with product vision and business goals
- Gaining an understanding of franchisees and their salon staff’s needs through building relationships, participating in committees, leading pilot groups, and spending time in salons
- Designing roadmaps that plan and prioritize what and when product teams will deliver
- Defining user stories and requirements
- Being the expert on the salon point of sale software solution
- Partnering with various technology teams and our point-of-sale vendor to develop new features, resolve bugs, and enhance products
- Working directly with business analysts to design requirements, perform user acceptance testing and approve releases for market
- Leading go-to-market efforts for new features and products
- Developing product user documentation
- Leading the development of training efforts that empower franchisees’ and salon staff’s use of products
- Delivering presentations to audiences about key product messages and functionality
- Working with the other members of the Business Technology Services team to create best practices and processes for product management across the company
- Ability to listen, earn trust, and accept direct feedback from franchisees while building strong, positive relationships.
Your Expertise
Whether you’ve already held positions as a technical product manager or have been involved with driving the direction of digital products in some other capacity, to land this job you will need to show your proven ability to:
- Bachelor’s degree in technology is desired
- 5+ years of equivalent experience is preferred
- To lead product management efforts through strategizing, planning, executing, and launching
- Collaborate with technology teams with a strong understanding and ability to follow SDLC processes
- Understand the ins-and-outs of point of sale systems and their integration with other retail operation tools
- Use both business and technology acumen to effectively build product strategies and roadmaps
- Think creatively and innovate
- Organize ideas and prioritize initiatives with consideration of competing priorities and resource capacity
- Provide guidance and accountability to vendor partners
- Understand technology concepts and “what it takes” to develop technology solutions
- Close the communication gap between technical teams and non-technical departments with strong written communication skills
- Listen to others and derive their technology needs
- Influence others with your ideas
- Deliver presentations via public speaking
- Stay on top of developments and trends within technology and the marketplace
Your Work Environment
This is a hybrid work position requiring a combination of three in-office workdays and the option to work from home on the remaining days. In office days are Tuesday, Wednesday, and Thursday. Working remotely will require reliable, secure internet.
Living the Values
We Are Kind
- Treat others the way you would like to be treated. Be humble, act honorably, and express gratitude. Respect and value everyone’s role in our company’s success.
We Exceed Expectations
- Innovate; be curious about what’s possible. Be adaptable and eager to respond to challenges. Collaborate and work together to achieve our goals. Strive for greatness and inspire others by your example. Be proactive.…
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