Sr. Director, Enterprise IT Services; EITS Remote

Senior Director, Enterprise IT Services (EITS)

An advanced non-profit technology community founded in 1996 by the nation’s leading higher education institutions, Internet2 provides a collaborative environment for U.S. research and education organizations to solve shared technology challenges and develop innovative solutions supporting their research, educational, and community service missions. Today, Internet2 stands at the intersection of infrastructure and innovation, operating a state-of-the-art national research and education network while simultaneously advancing a comprehensive service portfolio spanning trust and identity solutions, cloud programs and services, research engagement initiatives, and community-building programs.

This integrated approach enables Internet2 to deliver unique value that empowers its diverse membership, including universities, government agencies, regional networks, corporations, and leading research and education organizations.

The Sr. Director, Enterprise IT Services (EITS) is the senior leader responsible for Internet2's internal IT strategy, infrastructure, and technology operations. This role oversees the organization's enterprise technology portfolio, including cloud and SaaS solutions, corporate applications, employee-facing AI tools, enterprise cybersecurity, infrastructure, and IT service delivery. The Sr. Director leads enterprise technology strategy, budgeting, governance, vendor management, and the strategic adoption of AI and emerging technologies to improve operational efficiency, support innovation, and ensure secure, reliable, and cost-effective technology services.

Serve as a liaison to the Executive Leadership Team (ELT) and stakeholders across the organization, the Sr. Director translates business strategy into technology roadmaps, orchestrates a diverse technology portfolio while balancing internal capabilities with outsourced services, manages enterprise vendors and production systems, and ensures technology solutions remain secure, scalable, and aligned with organizational goals. This role provides a reliable, secure computing and collaboration environment for Internet2's employees across distributed office locations and ensures the enterprise IT infrastructure is dependable and cost efficient.

Success requires strong leadership, effective communication, and a commitment to modern IT service management practices and continuous improvement.

The scope of this position is Internet2's internal enterprise technology environment: the systems, applications, and services that employees use to perform their work. Production, member-facing, and community-facing services, including the national research and education network, trust and identity infrastructure, cloud service offerings, and research computing platforms, are operated by their respective divisions and are outside the scope of this role. The Sr.

Director, EITS coordinates with those divisions on shared touch-points, including identity and access management, cloud account structure, security baseline alignment, and enterprise licensing.

This job posting is intended to provide a general overview and does not encompass all responsibilities. The employee may be required to perform other job-related duties.

• Strategic Enterprise IT Services (EITS) Leadership
  • Develop and execute enterprise IT strategy, governance, budgets, and technology roadmaps that align with organizational priorities while driving innovation, implementing industry best practices and emerging technologies, enterprise cybersecurity for employee systems and corporate applications, and operational excellence through a remote work environment.
  • Partner with Chief Operating & Financial Officer on departmental strategy, enterprise IT roadmap, technology investment strategies, and large project decisions.
• Technology Infrastructure & Operations
  • Lead enterprise IT infrastructure, corporate cloud services, employee-facing AI tools and usage policy, end-user technologies, and technology operations, ensuring secure, scalable, and efficient service delivery across Mac, Linux, and Windows environments.
  • Ma…