Incident Management Specialist; County Program Specialist , LG - Delaware County MH

THE POSITION

Are you detail oriented, organized, and able to manage databases? Do you possess the technical and analytical ability to interpret policy and directives? If you are, then this is the position for you.

Delaware County Office of Intellectual Disabilities (OID) has an immediate opening for a County  Specialist 1 to serve as an Incident Management Specialist. This position is key for maintaining the effectiveness, accuracy, and high quality of services provided. Our teamwork approach to working with various County and State departments is top notch.

We offer a supportive work environment, an excellent benefit package and opportunities for career advancement. If you are interested in this career opportunity, please apply today!

With our team, you will be responsible reviewing incidents and investigations involving individuals registered with Delaware County OID. This position has the Home and Community Services Information System (HCSIS) roles of County Incident Manager and Certified Investigator. Your work will help ensure compliance with requirements for incidents and investigations as well as support positive changes for the future.

In this County Intellectual Disabilities Program Specialist 1 position serving as an Incident Management Specialist, you will perform the following duties:

• Review Incident Reports:
  Analyze initial incidents, allegations, and documentation reported through various methods; make determinations regarding the adequacy of the agency’s actions; and ensure appropriate follow-up
• Collaborate with Providers:
  Work with providers and support coordination organizations to address concerns, review related documentation, and provide technical assistance and training
• Track Incidents and Investigations:
  Maintain, review, and track incident and investigation data and documentation; coordinate with clerical staff to ensure files are uploaded correctly
• Support Quality Management:
  Schedule and complete administrative and peer reviews of completed investigations
• Assist Compliance
  
  Activities:
  
  Participate in statewide and regional meetings to share findings of incident analysis, make recommendations about modifications to policies and procedures, and provide investigation documentation to oversight agencies upon request

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework:
  You may have the opportunity to work from home (telework) part-time. No telework for the first six months of employment. After an employee has completed six months of employment and have regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
  
  If you are unable to telework, you will have the option to report to the headquarters office in Drexel Hill. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:
  
  In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• Two years of professional experience in the field of intellectual disabilities, and a bachelor's degree; or
• An equivalent combination of experience and training.

• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.
• Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own…