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EMEA Technical Customer Engineer; Remote
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-07-27
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Reap
Remote/Work from Home
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Technical Support
Job Description & How to Apply Below
Location: Town of Poland
Reap is seeking a Technical Customer Engineer to join the TCX team. You will own L2/L3 technical support for APAC/EMEA, triage and resolve complex API and integration issues, and partner with Product and Engineering to prevent incidents.
You’ll work in a globally distributed, async-first environment, using AI-assisted investigation workflows and modern observability tools to deliver reliable fintech infrastructure at scale.
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