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Senior Technical Support Lead — Remote
Job Description & How to Apply Below
Neumo in Centreville, IL is seeking a Principal Support Specialist to provide strategic, expert-level technical support for Neumo Core and Applications products. You will diagnose complex issues, use automation to prevent problems, and serve as the go-to expert for critical escalations with engineering, QA, and product teams.
As a senior team member, you will mentor juniors, lead on-site visits as needed, and help improve processes, documentation, and customer satisfaction.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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